Cartagena · Barranquilla · Buenaventura · Santa Marta · Coveñas & Tolú04:00 – 20:00 Colombia timeoperations@recollect.com.co
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BRIDGE 360 · OUR OWN PLATFORM

Fewer surprises on your delivery day

Bridge 360 is the platform we built to run every delivery. For you, it means your order planned, followed and checked at every step.

Your delivery, planned ahead

Team, truck and time slot assigned for every operation in every port.

We follow your vessel

Its position on AIS, so we adjust to its real arrival.

Your items, ready on time

Purchasing, stock and warehouse separation managed for your order.

A truck you can count on

Maintenance, documents, GPS and temperature of every truck under control.

No surprises at the gangway

Items, seals and port permits checked before the truck leaves.

Service measured on your order

Fulfilment, surveys and follow-up tracked on every operation.

01 · FEEDBACK

Your feedback triggers action

A short survey goes to the vessel once the delivery is closed. Any low score opens a case — no need to file a complaint — that goes into our KPIs and is followed until it is closed.

That is the loop that moves the line on the right: every score is read, every low one is acted on, and the next delivery shows it.

4.50 / 5277 vessel surveys, last 90 days
Survey score by monthMay 4.06 → Sep 4.57
3.54.04.55.04.06May41/704.34Jun88/1364.40Jul66/1074.47Aug88/1264.57Sep96/123
Average of the vessel surveys for the deliveries of each month, scale 1–5. Below each month: surveys answered / deliveries. 379 surveys since the platform went live. Updated every hour.
02 · QUOTE

Your quote in under 2 hours

Send your requisition as it is — your codes, your descriptions, your language. Our proprietary quotation engine does the first pass, built on ten years of quoting for vessels in Colombia:

  • Your SKUs, already mapped. Customer codes from 25 fleets linked to our catalogue, and 13 RFQ formats read as they arrive.
  • Language equivalency. The same item written the many ways crews and owners write it, recognised as one product.
  • Local produce match. International items matched to what Colombia grows and stocks, so the quote holds when the truck is loaded.

About 90% of lines match automatically. Our team checks every one and resolves the rest — that is why two business hours is a promise, not a hope.

HOW LONG A QUOTATION TAKES
Industryup to 12 business hours
ShoreHub before technology1–4 hours
ShoreHub today30 minutes, measured

Today: measured from start of work to quotation sent, average RFQ of 190 lines. Industry and before technology: typical times from ten years of quoting in Colombia.

03 · SECURITY

Security in every delivery, warehouse to deck

1

Truck inspection

Cargo unit checked against a security checklist before loading.

2

Numbered seals

Every door sealed with numbered seals, photographed at sealing.

3

GPS-monitored route

Departure and arrival at the terminal recorded by GPS.

4

Verified alongside

Seals checked at the vessel; any discrepancy is reviewed by our logistics team.

04 · VISIBILITY

Your backstage pass to every delivery

The live truck and its ETA, your vessel on AIS, the items and seal numbers while the truck is on the road. PO + IMO — no login, no app.

Track your order
Order Status on desktop: delivery day, truck on the map and ETA
On the office screen.
Order Status on a phone
From the bridge.
05 · RELIABILITY

Reliability built into every step

Fresh updates from every vessel

Every operation shows how recent our last update from the vessel is. When it gets old, Bridge 360 flags it and our team follows up — so ETA, berth and loading stay current.

VESSELPORT · TERMINALLAST UPDATE
Vessel ACartagena · Contecar1 h
Vessel BBarranquilla · Riverport8 h
Vessel CBuenaventura · SPRBUN53 h · follow up
ORDER FULFILMENT
95.5%

of every order delivered. Average by value, 627 deliveries, May–Oct 2026. If an item was short, it is not on your invoice.

Item-by-item final check

Every item counted and photographed before the truck is sealed. Calibrated cold rooms and a temperature sensor on every truck.

Digital fleet maintenance: documents, GPS and mileage of every truck
Digital fleet maintenance: documents, GPS and mileage of every truck in one system.
Temperature log of a refrigerated trip: minimum, maximum and average
Cold chain, logged on every trip: minimum, maximum and average from the truck sensor.
06 · PROOF

Every delivery leaves proof

If an owner, a charterer or an auditor asks, the evidence is ready — delivery by delivery. Photo report and temperature records available on request for every operation.

Items checked and photographed
before the truck is sealed
Boxes and pallets photographed
as they were loaded
Seal numbers
photographed, checked alongside
GPS departure and arrival
warehouse to terminal
Temperature log
cold rooms and trip — on request
Your survey
sent after delivery, followed up